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Cancellation Policy

House of Gladitude Cancellation and Studio Policy: At House of Gladitude, we value your commitment to your wellness journey and strive to provide the best possible experience. To ensure fairness and consistency for all our students, we have established the following cancellation policy: 1. Class Cancellations • If there are no attendees registered, within 2 hours of the start of class time class will be canceled. • Please register for classes 2 hours in advance to avoid class cancellations. If the studio cancels class, you will be refunded for single class purchase. • As a courtesy to other students and instructors please cancel or reschedule classes within 2 hours of the class start time. • A $10 fee will be assessed for no shows and cancellations within 1 hour of the start of class time. 2. Memberships and Class Passes • Membership fees and unused class passes are non-refundable and non-transferrable. Single classes may be rescheduled. • Monthly recurring memberships may be paused or canceled with 30 days notice by notifying the owner. Membership will be canceled 30 days after cancellation request. 3. Workshops and Special Events • All workshop and special event purchases are non-refundable, unless otherwise stated in terms of event. 4. Exceptions • We understand that unforeseen circumstances occur. In rare cases (e.g., medical emergencies), exceptions may be granted at the studio’s discretion. 5. Studio Courtesy • Remove shoes- To help maintain the cleanliness of the studio, please remove shoes upon entering • Silence phones • Please try to arrive 5 to 10 minutes before start of class. We understand things happen and we want you in class, if you are running late you will never be turned away. By implementing this policy, we aim to maintain the integrity of our schedule while encouraging students to stay committed to their practice. Thank you for your understanding and cooperation. If you have any questions, please contact Gladesia Tolbert at 816-878-2999 or email houseofgladitude@gmail.com

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